As a marketer, you want highly effective instruments to interact clients throughout all of your channels successfully. Dotdigital stands out as a advertising automation platform that empowers you to not solely create distinctive buyer experiences but additionally obtain your advertising objectives. Listed below are ten the reason why you must select Dotdigital.
1. High-notch assist
A number of different advertising automation platforms supply nothing greater than fundamental buyer assist. We offer a complete assist package deal tailor-made to empower your advertising crew and drive your progress.
At its core, our package deal contains industry-leading 24/7 cellphone assist with a mean response time of 20 seconds, in addition to dwell chat assist inside one minute. This ensures that you simply obtain immediate help everytime you want it.
However that’s simply the beginning. We additionally supply further providers, together with specialised coaching, inventive assist, and entry to a community of top-tier service companions. These providers are designed to reinforce your advertising efforts and maximize your return on funding with Dotdigital.
Relying in your package deal, you could be assigned a devoted Buyer Success Supervisor (CSM). Your CSM will act as a trusted advisor, collaborating carefully with you to grasp your distinctive enterprise objectives and be sure that you absolutely capitalize on Dotdigital. They’ll present ongoing steerage, coaching, and assist that can assist you harness the total potential of the Dotdigital platform and obtain your advertising goals.
This complete method units Dotdigital aside from the competitors. We don’t simply supply reactive assist; we offer proactive steerage tailor-made to your particular wants.
2. Advanced tech stacks made easy
We perceive that managing advertising throughout a number of platforms could be difficult. That’s why Dotdigital provides an all-in-one resolution designed to streamline your every day workflow.
Dotdigital seamlessly integrates together with your present CRM and ecommerce platforms, eliminating the necessity for irritating knowledge silos.
Work effortlessly throughout totally different currencies and handle a number of youngster accounts with ease. Our platform is constructed to deal with the complexities of your enterprise, so you possibly can concentrate on what issues most – creating distinctive buyer experiences.
3. A unified and highly effective platform
Dotdigital provides a complete and highly effective platform that goes past fundamental advertising automation. It gives a whole 360-degree view of consumers throughout all touchpoints, together with web site visits and e mail interactions.Â
The platform contains highly effective analytics and segmentation instruments that assist in creating extremely focused and efficient advertising campaigns. With Dotdigital, you possibly can unify your knowledge and personalize the shopper journey at each step with out the necessity for advanced integrations with exterior personalization instruments.
4. Constructed to scale
As your enterprise grows, so will your advertising wants. Dotdigital’s scalable platform can maintain tempo together with your ambition. Our webhooks supply the pliability to combine Dotdigital with any future instruments or platforms. This ensures that your advertising automation scales seamlessly irrespective of your model’s course.Â
With a clear public product roadmap and a devoted accomplice integrations crew, Dotdigital is provided to be the muse of your advertising expertise stack.
5. Consumer-friendly AI options
Dotdigital permits each marketer to make the most of AI, no matter their technical experience. The platform’s AI capabilities, together with actionable predictive analytics, AI-driven product suggestions, and the revolutionary WinstonAI, are designed to be user-friendly.Â
WinstonAI is a part of the Dotdigital e mail builder, providing ideas for topic traces and duplicate. It helps cross-channel advertising, enabling customers to simply convert an e mail marketing campaign to SMS with only a single click on, and far more.
6. Deliverability experience
Dotdigital’s in-house crew of deliverability specialists works diligently to guard your sender status. This contains offering a number of devoted IP addresses for transactional emails, making certain your messages land within the inbox and never the spam folder. What’s extra, the crew is all the time readily available to supply strategic recommendation and finest practices to optimize your e mail deliverability.
7. Highly effective SMS advertising
E-mail and SMS go collectively like two peas in a pod. That’s why we’ve made it simple to include our highly effective SMS service into your advertising technique. Dotdigital makes use of tier-one aggregators to make sure dependable SMS supply with correct reporting. With superior SMS performance, international protection reaching over 220 nations, and in-house SMS experience, Dotdigital is a robust alternative for those who’re severe about SMS.
8. Superior reporting
Knowledge is crucial for profitable advertising campaigns. Dotdigital’s superior advertising reporting gives you with insights to make knowledgeable choices. Our superior reporting options present the important thing info wanted to make strategic choices that drive outcomes.Â
Our platform provides a complete suite of analytics, together with RFM and eRFM evaluation, buyer journey stories, multi-touch income attribution, and predictive AI capabilities that establish tendencies and areas for enchancment.
9. Unmatched cross-channel attain
Dotdigital gives a complete suite of cross-channel advertising instruments below one platform. This lets you seamlessly make the most of e mail, SMS, push notifications, dwell chat, and WhatsApp in your campaigns. This implies you possibly can attain clients throughout a number of channels, wherever they’re of their journey.Â
By connecting together with your viewers on their most well-liked channels, you possibly can create memorable experiences that resonate with them. This personalised method not solely will increase conversions but additionally strengthens relationships and fosters lasting loyalty.
10. Sustainable alternative
Because the world’s first carbon-neutral advertising automation platform, Dotdigital is powered by 100% renewable power and is dedicated to environmental sustainability. So for those who’re seeking to cut back your enterprise’s environmental influence, Dotdigital is a transparent alternative.
Select Dotdigital immediately
By selecting Dotdigital, you possibly can acquire entry to the instruments and assist they should create distinctive buyer experiences and obtain your advertising objectives. Whether or not you’re a small enterprise simply beginning or a big enterprise with advanced advertising wants, Dotdigital has the facility to take your advertising to the following degree.
