On the fee of business-technology progress, predicting what’s going to occur subsequent week is hard sufficient. By 2024, we’d all be teleporting to work. However new analysis from digital infrastructure advisory platform UPSTACK takes a stab at what subsequent yr may maintain in retailer with its inaugural Know-how Traits Report, based mostly on enter from greater than 40 of its consultants who assist enterprises obtain their enterprise objectives by means of know-how.
These consultants recognized the highest focus areas for IT leaders to create the largest influence for his or her organizations in 2024, led by:
Safety
The excessive prices of profitable community breaches—lack of knowledge, status, income, prospects, and so forth.—make cybersecurity the No. 1 precedence in 2024. The safety expertise scarcity will increase the problem, so it’s crucial for corporations to decide on the proper distributors to shut the gaps and optimize defenses.
Buyer expertise
Tech-enabled CX has risen as a strategic crucial for companies, and is precedence No. 2. Automation and AI applied sciences may help organizations guarantee extra constant buyer interactions whereas growing scalability and reducing overhead.
Hybrid knowledge middle/cloud
With the spiking use of resource-intensive purposes like AI, AR and VR, the necessity for IT infrastructure will solely develop. A hybrid knowledge middle/cloud method—precedence No. 3—allows organizations to optimize workloads throughout environments based mostly on prices, utilization, compliance and extra.
“IT leaders have a tricky job. They’re anticipated to put bets immediately on the know-how that may assist their companies develop sooner or later—all whereas making certain that present infrastructure and purposes are at all times on and safe,” stated Darren Jones, UPSTACK’s govt vp and co-head of buyer expertise, in a information launch. “UPSTACK helps 1000’s of enterprise leaders establish methods to leverage know-how to cut back dangers and capitalize on alternatives. We hope that sharing the Traits Report reaches and advantages a good wider viewers.”
