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cell messaging, social media integrations, and enhanced ecommerce reporting


Provided that the typical individual spends 4 hours a day on their smartphone, it’s no shock that entrepreneurs have doubled their funding in cell advertising and marketing over the previous 5 years. So, we need to make cell messaging as straightforward as sending an electronic mail.

On this launch, we’re excited to introduce highly effective instruments designed to reinforce your advertising and marketing efforts throughout all channels—from cell messaging to social media—no matter your present tech stack. You’ll additionally profit from improved reporting, streamlined marketing campaign creation instruments, and new integrations that simplify your workflow.

Cellular messaging

Story graphic mobile messaging

Capturing a cell quantity is now thought of simply as priceless, if no more so, than capturing an electronic mail tackle. Dotdigital’s enhanced cell messaging capabilities empower you to unify your cell and electronic mail messaging and attain clients on their most well-liked channels.

What’s new

Improved present integrations:

  • Prompt Adobe Commerce information sync: Our improved integration syncs buyer information, orders, merchandise, transactional SMS, and subscription statuses in real-time. Ship order confirmations, standing updates, and welcome messages the second they occur for a frictionless buyer expertise.
  • Hyvä theme compatibility expanded: Adobe Commerce retailers utilizing Hyvä themes can now get pleasure from expanded performance with the combination of SMS seize and validation. This highly effective addition enhances present options like net habits monitoring and coupon codes, offering a extra complete and customized buyer expertise.
  • Easy Zapier integration: Save money and time with our enhanced Zapier integration. Replace each electronic mail and cell numbers in a single Zap for a unified and streamlined workflow.
  • Microsoft Dynamics: Unlock SMS capabilities by simply syncing cell numbers from CRM into Dotdigital. Create a unified contact profile with each electronic mail and cell data.

The way forward for cell messaging

We’re continuously serving to you construct deeper connections by cell messaging:

  • Native WhatsApp: Be among the many first to expertise self-service marketing campaign administration, two-way chat, and user-friendly enhancing, all with straightforward reporting and segmentation.
  • Branded cell messaging: Ship SMS-like messages branded together with your emblem and verified tick to reassure recipients that it isn’t spam. 

Pre-register your curiosity in WhatsApp and branded messaging at the moment.

Story graphic LinkedIn leads integration

In the event you’re a B2B or B2C marketer, your viewers is utilizing social media. With billions of customers, ineffective concentrating on can result in wasted cash. By connecting your Dotdigital account with main social platforms, you may create extremely customized campaigns that resonate together with your viewers. This may make it easier to maximize your ROI and remodel social media into an efficient advertising and marketing software.

What’s new

LinkedIn leads integration

With LinkedIn now having 1 billion customers, it has grow to be a crucial platform for B2B advertising and marketing methods. Our new integration with LinkedIn Lead Gen Types means that you can seize leads extra effectively:

  • Types are pre-filled with LinkedIn profile data, making it straightforward for customers to finish.
  • Advertisers achieve entry to detailed, company-related data together with job titles, leading to excessive conversion charges.

The mixing allows you to choose a LinkedIn kind and map buyer information fields, syncing leads on to your chosen lists and packages in Dotdigital. This course of streamlines information circulate, whether or not you might be sending results in Microsoft Dynamics for qualification by way of our connector or to a different CRM or software utilizing a webhook.

Pre-register for TikTok

We’re excited to announce two new integrations with TikTok.

  • Viewers retargeting: Sync contacts from an inventory in Dotdigital to an viewers in TikTok, enhancing your retargeting efforts.
  • Lead technology: Sync leads from TikTok lead kinds instantly into Dotdigital, streamlining your lead seize course of.

These integrations additionally provide the flexibleness to dynamically handle your TikTok Advert audiences by syncing contacts to and eradicating them as wanted.

To remain on the forefront of this thrilling growth, pre-register your curiosity now and be among the many first to leverage these highly effective new capabilities.

Enhanced ecommerce reporting

Story graphic enhanced ecommerce reporting

ROI is the cornerstone of ecommerce success. That’s why we’ve listened to your suggestions and created a set of enhanced ecommerce reporting instruments designed to offer you a deeper understanding of your online business efficiency.

What’s new

Cross-account income attribution 

Get a holistic view of income throughout all of your accounts. Whether or not you might have a mum or dad or youngster account, our new cross-account analytics make it straightforward to trace and evaluate efficiency. Establish top-performing accounts, uncover optimization alternatives, and hint the shopper journey by key metrics like income, assisted income, direct orders, assisted orders, and conversion charges.

Multi-currency help

Working in a number of areas? Our reporting now helps a number of currencies, supplying you with a world perspective on your online business. Analyze income in your most well-liked foreign money and achieve priceless insights into your worldwide efficiency.

Again in inventory notifications report

Keep knowledgeable about buyer demand with our new product notifications report. See who has subscribed to notifications for which merchandise and optimize your inventory ranges accordingly.

Streamline marketing campaign creation

We perceive that crafting segments and configuring webhooks may be time-consuming. Our newest updates make marketing campaign creation a breeze, so you may give attention to delivering distinctive buyer experiences.

What’s new

Marketing campaign ship exclusions

Constructing segments usually takes time, and you could end up excluding the identical standards in each marketing campaign. It may be a repetitive course of for busy advertising and marketing groups. That’s why we’ve created marketing campaign ship exclusions. Merely create an inventory or section you want to exclude to ensure your advertising and marketing lands with the individuals who want it. 

This new function allows you to exclude segments, lists, and preferences instantly on the time of sending your marketing campaign. You too can exclude teams out of your messages. Because of this when you’ve got a particular group of contacts that you simply need to keep away from sending messages to, you may simply add them to your exclusion record. It is a easy but highly effective method to goal your viewers extra exactly and scale back the danger of sending undesirable emails.

Program webhook templates

We’ve made it simpler to make use of webhooks in your packages by introducing program webhook templates. Our program webhook templates simplify the method, permitting you to pull and drop pre-configured templates into your packages. With just some clicks, you may arrange webhooks that combine seamlessly together with your different methods.

Improved customized product suggestions

With our enhanced options, creating participating product suggestions is a breeze. 

Final browsed suggestions:

  • Expanded structure choices: Get pleasure from higher design flexibility with a brand new horizontal product structure, permitting as much as two rows of merchandise.
  • Customized call-to-action: Every product can now function its distinctive call-to-action.

Additionally purchased/purchased collectively suggestions:

  • Environment friendly block creation: Save time with the power to duplicate suggestion blocks.

Different integrations and updates

Stamped.io

Sync your assessment information with Dotdigital contacts. You should use this priceless data to create focused segments, set off automated campaigns primarily based on evaluations, and personalize content material tailor-made to your buyer’s preferences.

Dotdigital tag for commerce platforms

The Dotdigital tag simplifies the method of connecting our platform to your ecommerce retailer, whether or not you’re utilizing Shopify, BigCommerce, or Shopline.

Beforehand, the combination course of required the handbook set up of a number of scripts, which was time-consuming.

The Dotdigital tag now consolidates all vital scripts right into a single, environment friendly answer, streamlining the method. This consists of:

  • Website monitoring
  • Net habits monitoring
  • ROI monitoring
  • Onsite suggestions
  • Contemporary Relevance script (for joint clients)

Verified associate integrations

We have now expanded our community of verified associate integrations to give you much more choices. Now you can improve your advertising and marketing methods with instruments like:

  • Social Clique
  • Upzelo 
  • Bon Loyalty
  • Quick Simon
  • GoCertify
  • OptinMonster

Contemporary Relevance

Contemporary Relevance has undergone important person expertise (UX) enhancements to streamline workflows, unify the loading expertise, and align the platform with the Dotdigital model.

We hope these new options empower you to create much more customized and interesting campaigns throughout all channels, together with electronic mail, social media, and cell messaging.

Wish to be taught extra? Request a demo, or communicate to your Dotdigital account supervisor.

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