Combining one of the best of AI and human intelligence, the newly launched CIENCE GO Chat supplies gross sales and advertising and marketing groups with a single, unified answer that can be utilized for each AI-powered chatbot and human-enabled chat interactions.
The CIENCE GO Platform is a mix of information merchandise, gross sales enablement, and infrastructure instruments that allow gross sales and advertising and marketing groups to develop revenues. This distinctive chat functionality permits companies to create a collaborative surroundings the place gross sales and advertising and marketing groups can work collectively extra successfully.
“The power to instantly reply to any net customer in an efficient, genuine method—whether or not bot or human—is the key to efficient high of the funnel. CIENCE GO Chat permits fashionable companies to attach with prospects within the moments that matter most.” —Eric Quanstrom, CMO of CIENCE
How GO Chat Works
The GO Chat software combines human interplay with distinctive AI-powered know-how to offer immediate responses to web site guests. Customers can discover the solutions they want, because the AI will ship them on to lively brokers and open the road of communication and begin sales-focused conversations.
This state-of-the-art software program presents the power to have the proper dialog with the proper solutions, seamlessly mixing absolutely automated chatbot and human-agent interactions with prospects.
Gross sales and advertising and marketing groups can leverage GO Chat to handle their leads, monitor conversations, and shut offers with prospects. As a SaaS software, it presents a user-friendly interface for straightforward interactions.
The GO Chat providing at this time permits organizations to automate their buyer conversations and add their groups to stay chats taking place in real-time. Moreover, CIENCE additionally presents the power to employees, as a managed service, inbound gross sales growth reps (SDRs) across the clock—24/7/365.
Advantages of GO Chat
This human contact can dramatically enhance gross sales and advertising and marketing effectiveness, giving consumers a direct, human response once they have interaction with a enterprise. CIENCE human brokers are educated and able to selecting up bot-fronted chats all through the day or night time to speed up the gross sales course of.
“Chat is correct in between a synchronous medium like telephone calls and an asynchronous medium like an e mail,” mentioned Quanstrom. “So we’ve acknowledged the significance of this communications channel for companies that wish to be responsive and create an amazing first impression for his or her prospects. Our complete software program plus service method provides our shoppers one of the best of all worlds.”
Key options
- Simply configurable chatbot flows
- Bot + human pre-built interactions
- Multimedia messaging capabilities: GIFs, movies, emojis
- Focused chat experiences by geography, web page, time of day, or viewers focused
- A number of pre-built dialog flows
- Over thirty plugins obtainable
Make Connections with GO Chat
CIENCE GO Chat is the engagement platform for contemporary gross sales groups. It might join with completely different APIs to offer most productiveness.
Using each alternative to facilitate a dialog with a possible buyer, GO Chat stands out because the speed-to-lead, AI-powered conversational software for B2B gross sales conversions. Learn how you should utilize GO Chat now to make that connection.
