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HomeMarket ResearchGenuine engagement: Leveraging micro and nano influencers to attach with customers

Genuine engagement: Leveraging micro and nano influencers to attach with customers


Throughout varied social media platforms, customers primarily observe folks they’re acquainted with. Regardless of the appreciable time spent on influencer content material, Indians from each low-tier cities and concrete areas usually tend to be influenced by these of their private networks

For example, 31% of metro customers say that social media posts from folks they know have a better affect on their buying selections than on-line influencers, in comparison with 28% who say they rely closely on on-line influencers earlier than making a purchase order. In the meantime, six in 10 customers from low-tier cities who’ve spent a big period of time watching content material from on-line influencers post-pandemic haven’t made a purchase order primarily based on their suggestions within the final six months.

To bridge this hole, manufacturers can companion with micro-influencers (these with 10,000 to 100,000 followers) and nano-influencers (these with lower than 10,000 followers). As content material creators turn out to be more and more influential in client selections, manufacturers have the chance to nurture younger, budding creatives.

However what precisely are they searching for from these influencers?

Authenticity and belief are the pillars of recent influencer advertising

Indian customers have gotten more and more conscious of the potential monetary motivations that drive on-line influencers, with practically one-fourth of metro customers (versus 18% of complete customers) feeling that almost all of those influencers are ‘untrustworthy’. Moreover, an identical proportion of metro customers specific concern in regards to the high quality of merchandise/companies promoted by social media influencers who’re sponsored by manufacturers.

This has made authenticity and belief the cornerstones of profitable influencer advertising campaigns.

Furthermore, one-third of those that mistrust on-line influencers imagine that social media influencers with fewer followers are extra genuine than these with huge followings.

In response to Mintel Development Influentials, social media has turn out to be a ubiquitous platform. Due to this fact, hanging a stability between harnessing the affect of tastemakers and preserving their integrity is essential for manufacturers engaged in influencer advertising.

To extend transparency and defend customers, we’re additionally witnessing a rise in authorities initiatives that require influencers to supply clear disclosures about their model associations. Disclosures are vital when there’s a ‘materials connection’ between an advertiser and a celeb or influencer.

Methods to foster authenticity whereas participating with influencers

1. Discover the ability of stay streaming. Most customers seem to choose the stay streaming of services and products, as evidenced by their purchases primarily based on influencer suggestions and a robust desire for stay streaming. This desire may be attributed to the authenticity of the expertise. Shoppers can observe the unboxing and testing of merchandise in actual time by the lens of an influencer. 

For instance, Moj LIVE is a live-streaming platform that permits creators to authentically showcase their expertise and have interaction with customers in actual time. This yr, Moj created 150K incomes alternatives for Indian creators by challenges, collaborations, and influencer-led campaigns in partnership with over 75 manufacturers.

The 2022 year-end wrap-up report for Moj, a brief video platform

Manufacturers can, subsequently, collaborate with such quick video platforms and leverage the affect of regional influencers to attach with customers from low-tier cities, who’re more and more utilizing social media and digital platforms for procuring and usually tend to be influenced by relatable folks.

2. Faucet into the perceived authenticity of stay reactions. As belief and authenticity are basic in influencer advertising, live-streamed product evaluations from social media personalities are perceived to be extra genuine than pre-recorded ones.

Since displaying real feelings performs a task in fostering belief, manufacturers can improve the credibility of their influencer advertising by utilizing stay streams (e.g., TikTok Reside, Twitch), the place influencers take a look at their merchandise. Nonetheless, to keep away from detrimental suggestions, manufacturers want to pick influencers who have already got a constructive opinion of their model. For example, Marques Brownlee from the US, some of the standard tech influencers, makes use of stay streams for his product evaluations.

MKBHD‘s stay streams characteristic Q&As, stay product evaluations and unboxings; YouTube

We will additionally see Indian tech influencers (akin to Technical Guruji) utilizing stay streaming or stay running a blog for product evaluations.

3. Influencers who’re educated, relatable, and humorous acquire favour. Past belief, practically two-thirds of customers are extra inclined to observe a web-based influencer who’s educated and approachable. Furthermore, practically half of Indian customers are drawn to influencers who’re educated, simply accessible and foster a private reference to their viewers. Genuine evaluations and fascinating, humorous content material may be instrumental in connecting with 56% of customers.

Kusha Kapila humours folks along with her feisty and relatable characters; YouTube

4. Urbanites are invested in influencers who take an moral stance. Urbanites are drawn to influencers who passionately champion native companies, advocate for justice and collaborate with moral corporations to advertise sustainable consumerism. 23% of metro customers agree that on-line influencers ought to publish about vital social or political points (versus 8% of Tier 3 customers). Moreover, 25% of metro customers really feel extra linked to on-line influencers who promote native manufacturers or merchandise (in comparison with 8% of Tier 3 customers). In current instances, academic influencers have gained prominence, offering informative content material on quite a lot of matters, akin to science, geopolitics and authorities initiatives.

Abhi and Niyu, a husband-wife content material creator duo, have garnered a powerful 2.7 million Instagram followers. Their web page is dedicated to fixing issues and addressing matters akin to economics, social commentary, historical past and the setting; YouTube

What we expect

The trail to profitable influencer advertising in India hinges on embracing authenticity, belief and relatability. By participating micro and nano influencers, leveraging stay streaming, and capitalizing on stay reactions, manufacturers can successfully join with customers. Urbanites admire influencers championing native companies and moral values, whereas customers from low-tier cities search relatability. Collaborating with influencers aligned with their choices is the important thing to creating content material that resonates, and making certain success within the dynamic world of influencer advertising.

For deeper insights into influencer advertising traits, in addition to Indian client behaviours, try the Mintel Retailer. Uncover the newest analysis to make knowledgeable selections to develop your small business immediately. 

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