AI know-how is a Chat Marketer’s playground.
And ChatGPT is the groundbreaking new addition to this revolution.
The AI software might help dramatically enhance your advertising and marketing efforts, from creating extra personalized conversations to saving oodles of time on buyer assist responses.
Actually, you may combine ChatGPT with Manychat following a number of simple steps.
Let’s discover precisely do it 🚀
Firstly, what’s ChatGPT?
The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing software pushed by AI know-how.
Utilizing 175 billion machine studying parameters, ChatGPT is educated by processing billions of knowledge factors gathered from the web. It’s then fine-tuned by people to provide easy-to-understand responses in conversational contexts.
No stranger to AI know-how, OpenAI is the corporate behind DALLE•2, a well-liked AI artwork generator, and Whisper, an computerized speech recognition system.
In line with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing shopper app of all time.
In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million energetic customers. For comparability, it took 9 months for TikTok to succeed in 100 million.
What are the advantages of ChatGPT?
Utilizing ChatGPT with Manychat can supercharge your clients’ expertise, leading to extra personalised and fascinating conversations.
ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to enhance buyer loyalty.
It may possibly additionally produce speedy responses to customer support queries and supply round the clock assist.
Actually, ChatGPT might help scale back prices related to hiring extra customer support employees to deal with busy assist occasions.
Along with customer support wants, ChatGPT can be used to assist drive gross sales.
For instance, for lead era, ChatGPT can ship personalized advertising and marketing messages on the proper time. To reinforce the eCommerce expertise, it might probably ship personalised product suggestions primarily based on a buyer’s buy historical past.
ChatGPT may assist a number of languages, which is nice for bilingual or multilingual chatbots. Prospects will be capable of communicate their native language, participating in a dialog tailor-made to their wants.
On the flip facet, there are additionally some limitations, together with:
- Producing plausible-sounding however incorrect info: ChatGPT does concern a warning that it might probably produce incorrect or biased responses, and doesn’t have info for occasions that occured after 2021.
- Room for enchancment: For those who’re utilizing ChatGPT for particular use instances, chances are you’ll have to additional fine-tune responses for it to provide the solutions you need.
- Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless battle to know context, particularly sarcasm and humor. It could additionally produce responses which might be technically appropriate however might not be 100% correct when it comes to context or relevance.
How you can combine ChatGPT with Manychat
Now you perceive the perks and disadvantages of ChatGPT, right here’s combine it along with your Manychat account.
Create a ChatGPT account and generate API keys.
Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.
Step 2: To create an account, enter your e-mail handle and create a password.
Upon getting created an account, you can be greeted by this dashboard.
Step 3: On the highest right-hand facet, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.
Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.
It’ll generate a brand new API key.
Step 5: Copy your new API key and reserve it someplace protected as you’ll need it for the combination.
Use Manychat’s HTTP Request function to attach your ChatGPT account.
⚠️ Be sure to’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step helpful.
Step 1: In Manychat, navigate to the “Flows” part and create a brand new movement by deciding on “Begin from Scratch”.
Step 2: Within the new movement, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.
Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, methodology (POST), and headers.
Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” area.
Step 5: Within the “Request Physique” area, enter the parameters required by ChatGPT to generate a response. These could embrace textual content inputs or particular parameters that Chat GPT requires for producing the response.
Step 6: Save the HTTP Request motion and check the combination by clicking the “Click on to check your request” button.
And also you’re completed!
Ultimate ideas
Utilizing ChatGPT with Manychat can present a stable basis for extra personalised buyer experiences, whereas decreasing service prices and gathering extra information to assist improve engagement and drive extra gross sales.
As with all fledgling know-how, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative method, is a basic and ongoing concern with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial software for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.
And also you’re completed!
High 3 helpful ChatGPT and Manychat use instances
Our Manychat neighborhood has used ChatGPT with Manychat for a wide range of use instances together with:
- Asking for and confirming buyer particulars for bookings and appointments.
- Responding to an intensive record of buyer FAQs.
- Creating a novel character, tone of voice, and even a face in your chat assistant.
- Constructing a digital assistant to streamline workflows and improve buyer experiences.
- Bringing a fictional character from a well known novel and a celebrated historic determine to life.
With that in thoughts, listed here are three use instances you need to use ChatGPT with Manychat for your enterprise, and set them up.
⭐ Customer support
ChatGPT can present fast responses to frequent buyer queries, corresponding to order standing, transport info, and return insurance policies.
Right here’s set it up:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Enter the client’s question because the enter to the ChatGPT motion.
- Create a brand new message that accommodates the response generated by ChatGPT.
Join the message to the following step in your movement to proceed the dialog.
🚀 Lead era
ChatGPT engages with potential clients and collects details about their wants and preferences to assist create extra focused advertising and marketing campaigns.
Right here’s get began:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a sequence of questions. ChatGPT will use these to generate a extra personalised response. For instance, “What sort of product are you interested by?” or “What options are necessary to you?”
- Create a brand new message that accommodates the response generated by ChatGPT, together with any follow-up questions.
Add a call-to-action that encourages the person to join extra info or request a session.
⚡ Product suggestions
ChatGPT analyzes buyer preferences and behaviors to offer personalised product suggestions.
Listed below are the step-by-step directions:
- Just like the lead era movement, arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a sequence of questions that ChatGPT will use to generate a extra personalised response. For instance, “What sort of merchandise have you ever bought up to now?” or “What are you in search of in a brand new product?”
- Use ChatGPT to research the client’s responses and generate an inventory of beneficial merchandise.
Create a brand new message that accommodates the beneficial merchandise and embrace a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.
Ultimate ideas
Utilizing ChatGPT with Manychat can present a stable basis for extra personalised buyer experiences whereas decreasing service prices and gathering extra information to assist improve engagement and drive extra gross sales.
As with all fledgling know-how, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative method, is a basic and ongoing concern with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial software for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.
The contents of this weblog had been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially replicate the views of ManyChat or every other get together. Particular person outcomes could range.
