Within the ever-evolving digital panorama, establishing significant connections with clients necessitates a strategic presence on the platforms they gravitate in the direction of. Viber, a distinguished messaging app with a world presence, gives a strong medium to interact, inform, and delight your viewers.
WebEngage’s integration heralds a brand new period of buyer engagement, the place manufacturers can forge stronger connections and ship significant experiences on a platform that resonates with hundreds of thousands worldwide.
Advantages of integrating Viber:
- World Attain: By incorporating Viber into the WebEngage ecosystem, companies can faucet into numerous engagement alternatives. This synergy unlocks pathways to attach with a world viewers, notably within the SEA area, enhancing outreach on an unprecedented scale.
- Multimedia Messaging: Utilizing Viber’s wealthy media messages, together with pictures, movies, texts, and information, to convey your messages in additional partaking and inventive methods, manufacturers can elevate their messaging sport throughout the WebEngage framework.
- Personalization: With WebEngage’s integration of Viber, you may personalize communication, thereby harnessing person preferences, behaviors, and demographics.
- Conversion Potential: The interactive nature of Viber messaging, mixed with its capability to incorporate buttons, hyperlinks, and calls to motion, creates one other layer on the WebEngage personalization stack, thereby making a direct path for driving conversions, whether or not directing customers to a web site, app obtain, or a particular promotional provide.
Occasions:
You may create, execute, monitor, and analyze a number of occasions on the WebEngage dashboard for Viber.
A number of the occasions you may monitor & analyze are:
- Message despatched/accepted /rejected/ delivered/ failed or queued.
- Occasion fired when a person has been added to the Management Group
- Occasion fired when the person opens and views the message
- Reside Consumer Exercise card
- Reside Marketing campaign Interplay,
And extra.
Use Instances For Viber
Viber’s distinctive options and capabilities allow companies to create modern and fascinating experiences.
Let’s take a look at a few of the use circumstances you may remedy for with WebEngage’s integration with Viber:
- Video Engagement: Showcase new options by way of product launch movies. Furthermore, you too can present person steering with how-to movies, ship academic tutorials and classes, and share knowledgeable insights and trade tricks to inform and interact.
- Picture-driven Promotions: Create urgency with time-bound gives that includes visually interesting pictures. It’s also possible to announce gross sales and distribute promotional coupons by way of fascinating visuals.
- Transactional Messaging: With Viber’s integration, you may inform clients of order updates and transport notifications. Furthermore, you too can share direct hyperlinks to webinars and occasions for straightforward entry and infuse messages with emoticons for a personalized effect and enhanced communication.
- Personalization and Re-engagement: Solicit person suggestions and scores to boost buyer interplay and re-engage customers with tailor-made messages to reignite their curiosity.
- File Sharing: With file sharing, you may seamlessly ship PDF and doc invoices for straightforward entry and supply customers with downloadable academic assets so as to add worth.
- Partaking Interactive Content material: Provide language studying classes and quizzes for interactive training.
- Immersive Storytelling: Craft partaking narratives utilizing wealthy media parts to captivate customers.
- Appointment Reminders and Updates: Ship well timed appointment reminders and reserving notifications to make sure a seamless expertise.
Conclusion
Embracing the huge digital panorama, Viber gives companies a strong avenue to reshape their advertising methods and forge extra profound connections with their viewers. By way of this collaboration, WebEngage amplifies the potential of Viber, enabling manufacturers to ship fascinating multimedia experiences, interact in real-time dialogues, and craft bespoke messages that resonate universally.
We’re right here to propel your engagement methods to new horizons utilizing the dynamic capabilities of Viber. Take a demo now.